Welcome to our FAQ, we are so happy to have you here and as a client. We have tried to answer the most common questions.
We understand that things come up! You can reschedule or cancel your appointment at no-cost up to 48 hours in advance. To protect our team's time, appointments that are rescheduled or canceled with less than 48 hours notice may be subject to a $100 charge. Appointment no-shows are subject to a $100 charge.
As medical providers, we do not accept gratuity. However, our licensed estheticians may accept tips for certain services, such as facials or other non-medical treatments, as a gesture of appreciation.
If you’ve received exceptional service, we also encourage you to leave a review of your experience and provider on Google, Facebook or Yelp—your feedback means the world to us and helps others discover our services!
Yes, we offer consultations with our expert providers before treatment. Consultations are complimentary if you decide to proceed with your treatment on the same day.
If you prefer to schedule a consultation without receiving treatment on the same day, there is a $100 consultation fee. This fee ensures that our providers can dedicate the time and expertise needed to discuss your goals and recommend the best treatment options for you.
Let us know if you’d like to book your consultation—we’re here to help!
At Wise Aesthetics, your privacy and comfort are our top priorities. All of our treatment rooms are fully private, ensuring a confidential and relaxing experience during your visit.
We’ve designed our space to provide a discreet environment where you can feel completely at ease discussing your concerns and receiving treatments. If you have any specific privacy requests, please let us know, and we’ll do our best to accommodate them.
We accept payments made by Visa, Mastercard, American Express, and Discover. We also accept cash. And, yes—we do offer financing options! Online, we offer Affirm and Shop Pay payment plans for certain service packages and sessions. For in-office purchases, we offer Cherry payment plans. Please call or text us at 317-569-6448 or come into the center for additional information.
Unfortunately, no. At this time, Cherry is only available for in-office purchases.
Unfortunately, we do not accept insurance. However, we do offer financing options like Cherry (in person) or Affirm (online). Feel free to contact our Concierge Team for additional information.
Yes! There's no penalty for paying early.
You can make or schedule payments at affirm.com or in the Affirm app for iOS or Android. Affirm will send you email and text reminders before payments are due.
You can make or schedule payments on the Cherry Patient Portal.
The effects of Botox typically last around three to four months. However, the duration may vary depending on individual metabolism, the treated area, and the number of units administered.
While individual experiences may vary, most individuals start noticing the effects of Botox within a few days to a week after the treatment. The full results gradually emerge over the following weeks.
Yes! Botox can be combined with other cosmetic treatments to achieve more comprehensive results. During your consultation, we will assess your needs and goals to recommend the most suitable treatment plan.
Botox injections have become increasingly popular among those looking to address the signs of aging. Ideal candidates for this treatment generally have repetitive facial muscle movements that lead to dynamic wrinkles, such as frown lines, forehead creases, and crow’s feet.
Botox also offers a non-surgical solution for those seeking to reduce the signs of aging. However, underlying medical conditions, allergies, and medication usage may affect candidacy. Therefore, it is essential to consult with us to assess your suitability for Botox treatment.
We will evaluate your unique needs and goals during the consultation, examine your skin type, and discuss your medical history. Our personalized assessment will ensure that Botox is the proper treatment for your needs, guiding you every step to ensure your safety, comfort, and satisfaction.
Headache, minor bruising, or swelling at the injection site are the most common, but still rare, side effects.
A lip flip is when neuromodulators (aka "wrinkles relaxers") are injected into the upper lip. This causes the muscles that pull the top lip down to gently release and "flip," making the lip appear more full.
Dermal filler is safe for all skin types & tones. We recommend it for those looking to add volume and definition to their face
Dermal filler can last anywhere from 6-18 months, depending on the type of filler used, along with your aesthetic goals and treatment areas. For example, in an area like the lips (which you move regularly), filler will dissolve more quickly, lasting for 6-9 months. In other areas—like the cheeks or jawline—filler can last between 12-18 months.
A dermal filler treatment is generally well-tolerated and designed to minimize discomfort. To ensure your comfort, we apply an ice pack before and after the procedure, which helps reduce any swelling or sensitivity. For added relief, we may use a topical anesthetic to gently numb the treatment area, depending on your specific needs. If you're concerned about discomfort, please call or text our office at 317-569-6448. However, it's important to avoid ibuprofen (Advil) or other blood-thinning medications, as they can increase the risk of bruising. Our team prioritizes your comfort every step of the way to make the experience as seamless as possible.
You will experience redness, swelling, and potentially bruising for up to 1-2 weeks after getting dermal filler. This will begin to subside a few days after treatment. Full results appear within 2 weeks.
Hyaluronic acid is a naturally-occuring compound produced by the body that helps retain moisture and keeps skin plump & hydrated. You may recognize this compound from serums and moisturizers, as it's a popular humectant—it pulls water into skin and can hold 1000x its weight in water. It's the main ingredient in dermal filler and its soft, gel-like form makes it easy to create natural-looking results.
Dermal filler injections are generally safe when performed by an experienced professional, but like any cosmetic procedure, they may have some temporary side effects. Common side effects include mild swelling, redness, bruising, or tenderness at the injection site, which usually resolve within a few days. In rare cases, small lumps, unevenness, or slight discoloration can occur, but these are typically correctable.
More serious complications, such as infection, allergic reactions, or vascular occlusion, are extremely rare and can often be avoided by choosing a skilled injector. At Wise Aesthetics, our team takes every precaution to minimize risks, including a thorough consultation to ensure dermal fillers are right for you. We also provide detailed aftercare instructions to help you achieve the best possible results with minimal downtime.
If you have any concerns about potential side effects, we’re here to guide you every step of the way.
No, this treatment is not suitable while pregnant or breastfeeding.
It’s best to avoid intense exercise or activities that increase blood flow to the face for 24-48 hours after treatment. This precaution helps minimize swelling, bruising, and the risk of shifting the product or threads. Light activities like walking are typically fine, but we’ll provide detailed aftercare instructions tailored to your specific treatment.
Collagen stimulators are treatments designed to promote your body’s natural collagen production, which helps restore volume, improve skin texture, and create a more youthful appearance. Unlike traditional dermal fillers that provide immediate volume, collagen stimulators work gradually over time to rebuild and strengthen the skin’s foundation. Examples include Sculptra, which uses poly-L-lactic acid; Hyperdilute Radiesse, a calcium-based filler; Plasma Injections using eZ Gel and PDO Threads, which lift and stimulate collagen synthesis.
Collagen stimulators are ideal for individuals looking to improve skin laxity, restore lost volume, and enhance skin texture without dramatic or immediate changes. They are suitable for most healthy adults who want a more natural-looking result over time. However, they may not be recommended for individuals with certain medical conditions, allergies, or those who are pregnant or breastfeeding. During your consultation, we’ll evaluate your medical history and goals to determine if collagen stimulators are the right option for you.
The results from collagen stimulators are long-lasting but vary depending on the treatment:
Maintaining results often requires periodic touch-ups or repeat treatments, which we’ll customize based on your needs.
Downtime is minimal for most collagen stimulator treatments:
Most patients return to their normal routine immediately or within 24-48 hours, depending on the specific treatment and their comfort level.
Side effects are usually mild and temporary. They can include:
Rare complications, such as infection or asymmetry, are minimized by choosing a trained and experienced provider. At Wise Aesthetics, we take every precaution to ensure your safety and optimal results.
It’s best to avoid intense exercise or activities that increase blood flow to the face for 24-48 hours after treatment. This precaution helps minimize swelling, bruising, and the risk of shifting the product or threads. Light activities like walking are typically fine, but we’ll provide detailed aftercare instructions tailored to your specific treatment.
Hydrafacial™ is safe for all skin types and tones, and works best to help with hydration, rejuvenation, tone, texture, detoxification, sensitivity, and congestion.
Your skin will feel hydrated and look cleaner, brighter, and healthier after your treatment. Concerns such as hyperpigmentation, congested skin, or acne may take longer to treat, but clients usually see an improvement after a series of 3-5 treatments.
Please wait at least 6 months after you complete Accutane (or other Isotretinoin products) before receiving a Hydrafacial™.
Hydrafacial™ is a fantastic treatment option for individuals aged 16 and older. However, we are unable to treat anyone under 16, and parental consent is required for clients aged 16 or 17.
Hydrafacial™ is an excellent way to prepare your skin for more advanced treatments, enhancing their effectiveness and results. It’s particularly beneficial before procedures such as Moxi, VI Peel®, or VirtueRF Microneedling. We recommend scheduling your Hydrafacial™ 1–2 weeks prior to these treatments to optimize your skin’s condition and ensure the best outcomes.
If you're looking to pair your Hydrafacial™ with other treatments on the same day, Botox® & Wrinkle Relaxers or Dermal Fillers are great options, as they can be performed immediately following your facial. This combination can leave your skin glowing and rejuvenated while addressing your aesthetic goals in one convenient visit.
Our team can guide you in creating a personalized treatment plan to maximize your results.
Yes, you can get a Hydrafacial™ and injectables on the same day, but your Hydrafacial™ appointment must come before that of any injectable. If you’ve recently received an injectable, you’ll need to wait at least 2 weeks before receiving other facial treatments.
Please refrain from strenuous exercise for at least 24 hours after your treatment.
While most allergens will not interfere with Hydrafacial™, if you are allergic to shellfish, we advise that you do not receive this treatment. There are active ingredients involved in the facial that are known to set off an allergic reaction for those who have a shellfish intolerance. If you're curious, schedule a consultation with one of our providers to chat about a very pared down version of the treatment which can work for you and your needs.
DiamondGlow is great for most skin types looking to improve dullness, dehydration, rough texture, congestion, and the look of pores—plus mild discoloration and fine lines.
You’ll typically see a “fresh glow” immediately, with continued improvement over the next several days as hydration and surface smoothness improve.
Both are professional exfoliation + infusion treatments. DiamondGlow uses a diamond-tip dermabrasion-style exfoliation combined with deep pore cleansing and serum infusion—often feeling a bit more “polishing/resurfacing.” HydraFacial focuses on vortex-style cleansing/extraction with targeted boosters. Your provider will recommend based on your skin goals and sensitivity.
Minimal to none. Mild pinkness can occur for a few hours.
It depends on dose, duration, and your skin’s sensitivity. We typically recommend a consult first to choose the safest option.
Often yes—especially for congestion and breakouts—typically with parent/guardian consent and a customized, gentler approach.
Great add-ons include LED, a customized mask, and medical-grade skincare. It can also complement BBL/Moxi/HALO/CoolPeel plans when scheduled appropriately.
Often yes, but we generally recommend doing DiamondGlow before neurotoxin/filler (and avoiding aggressive exfoliation immediately after injectables).
Light activity is usually fine, but we typically suggest avoiding heavy sweating/heat the same day if you’re prone to redness.
Yes in many cases—tell us your allergies and sensitivities so we can select appropriate serums and adjust intensity.
BBL is a cutting-edge, non-invasive light therapy that targets signs of aging, sun damage, and skin discoloration. By delivering light energy to the skin, BBL stimulates collagen production and addresses pigmentation issues, redness, and uneven skin tone, leaving your skin brighter, smoother, and more youthful-looking.
BBL is highly versatile and can address a variety of skin concerns, including:
BBL is suitable for individuals with a variety of skin types who want to improve skin tone and texture or address specific concerns like redness, pigmentation, or signs of aging. However, it may not be ideal for individuals with very dark skin tones or certain medical conditions. A consultation with our provider will help determine if BBL is right for you.
BBL uses intense light energy to penetrate the skin and target specific pigments and vascular issues. The energy heats the skin, stimulating collagen production while breaking down unwanted pigmentation or redness. This results in a more even and rejuvenated complexion over time.
The number of treatments varies depending on your skin condition and desired results. Most patients achieve optimal outcomes with 3–5 sessions spaced 3–4 weeks apart. Maintenance treatments are recommended to keep your skin looking its best.
BBL results can last for several months to years, depending on your skin type, condition, and lifestyle. Sun protection and a consistent skincare routine will help maintain and prolong your results. Periodic maintenance treatments are also recommended for long-term benefits.
BBL is a non-invasive treatment with little to no downtime. You may experience mild redness, swelling, or a sunburn-like sensation immediately after the procedure, which usually resolves within a few hours to a day. For those treating pigmentation, the treated spots may darken and flake off over the next 5–7 days.
Side effects are minimal and temporary. These may include redness, swelling, or slight sensitivity in the treated area. Rarely, patients may experience temporary changes in skin pigmentation. Our providers take every precaution to ensure a safe and effective treatment.
Yes! BBL pairs well with other treatments such as Hydrafacial™, VI Peel®, Moxi™, Halo or VirtueRF Microneedling to further enhance skin rejuvenation. Your provider can customize a treatment plan tailored to your unique goals.
We recommend avoiding makeup for at least 24 hours after treatment to allow your skin to recover and maximize results. After that, you can resume wearing makeup as desired.
You may notice an improvement in your skin tone and texture within a few days, with continued enhancements over the following weeks as collagen production increases. Pigmentation and redness may require several sessions for optimal results.
Moxi™ is a gentle, non-ablative laser treatment designed to improve the appearance of skin tone and texture while promoting a radiant complexion. Suitable for all skin types, it’s an ideal solution for those looking to prevent and address early signs of aging, sun damage, or pigmentation issues with minimal downtime.
Moxi™ is perfect for addressing:
Moxi™ is suitable for anyone looking to maintain or improve their skin’s health and appearance. It’s especially great for younger individuals interested in prejuvenation (preventing signs of aging) or those seeking a mild refresh with little to no downtime. A consultation with our provider will help determine if Moxi™ is the right treatment for you.
Moxi™ delivers controlled laser energy to the skin, stimulating the body’s natural healing response. This encourages the production of collagen and elastin while targeting uneven pigmentation and texture. The treatment is gentle yet effective, making it perfect for routine maintenance.
Moxi™ is designed for comfort. Most patients describe the sensation as mild warmth or tingling during the treatment. A topical numbing cream can be applied before the procedure to ensure maximum comfort if needed.
The number of treatments depends on your skin’s condition and goals. For optimal results, we typically recommend a series of 3–4 sessions spaced about 4 weeks apart. After that, maintenance treatments every 6–12 months help sustain your results.
Results from Moxi™ can last for several months to years, depending on your lifestyle, skincare routine, and sun exposure. Regular maintenance treatments and sun protection help prolong the benefits.
Moxi™ has minimal downtime, making it perfect for busy lifestyles. After treatment, your skin may appear pink or feel slightly warm, similar to a mild sunburn, for 24–48 hours. You may also notice tiny dark spots (called MENDS) as your skin heals, which typically flake off within a few days.
Side effects are minimal and temporary. They may include mild redness, swelling, or sensitivity in the treated area. Rarely, there may be temporary pigmentation changes, which our experienced providers take every precaution to minimize.
Absolutely! Moxi™ pairs well with treatments like BBL (BroadBand Light) for enhanced results in addressing pigmentation and redness or with Hydrafacial™ for deep hydration and exfoliation. For complete rejuvenation, you can also combine Moxi™ with Halo. Combining treatments allows us to create a customized plan tailored to your skin goals.
You can resume wearing makeup 24 hours after your treatment or once your skin feels fully healed. It’s important to follow your provider’s aftercare instructions to ensure the best results.
Many patients notice an improvement in skin texture and radiance within a few days, with continued enhancements over the following weeks as collagen production increases. For pigmentation issues, gradual fading occurs over multiple treatments.
Moxi™ is a gentle, preventive laser treatment suitable for all skin types, making it ideal for patients seeking a refreshed, glowing complexion without significant downtime. Its non-ablative approach allows for effective results with minimal discomfort or recovery time.
CoolPeel® is a state-of-the-art CO₂ laser treatment that rejuvenates the skin by targeting the outermost layers of damaged skin. It stimulates collagen production, reduces fine lines, minimizes pore size, and improves overall texture and tone with minimal downtime.
Unlike traditional CO₂ laser treatments, CoolPeel® delivers precise results with significantly reduced redness, peeling, and recovery time. It uses advanced technology to target damaged skin without overheating surrounding tissue, making it safer and more comfortable.
CoolPeel® is generally safe for light to medium skin tones. A consultation with your provider will determine if CoolPeel® is the right treatment for your skin type and goals.
CoolPeel® has minimal downtime compared to traditional CO₂ lasers. You may experience mild redness similar to a sunburn for 1-2 days, along with slight dryness or flaking as the skin renews itself.
Yes! CoolPeel® can be paired with treatments like VirtueRF Microneedling, BroadBand Light (BBL), or injectable fillers for enhanced results. Consult your provider to discuss combination treatments.
CoolPeel® is suitable for individuals looking to improve skin tone, texture, and firmness with minimal downtime. It’s ideal for those seeking to address early signs of aging, sun damage, or enlarged pores.
Results are long-lasting with proper skincare and sun protection. A series of treatments and regular maintenance sessions can enhance and sustain the benefits.
Halo™ is a revolutionary hybrid fractional laser by Sciton® that combines ablative and non-ablative wavelengths to treat both the surface and deeper layers of the skin. This dual-action technology effectively targets fine lines, sun damage, uneven texture, and enlarged pores, leaving your skin smoother, firmer, and more radiant.
Halo™ is the first hybrid fractional laser, combining the benefits of both ablative (resurfacing) and non-ablative (stimulating collagen) lasers. This combination delivers dramatic results with less downtime compared to traditional lasers, making it a superior choice for skin rejuvenation.
Halo™ is safe for most skin types. A consultation with your provider will help determine if Halo™ is the right treatment for your skin tone and concerns.
Downtime is minimal compared to traditional lasers. You may experience mild redness, swelling, and a sandpaper-like texture as your skin heals. These effects typically subside within 5-7 days.
Yes! Halo™ pairs well with BroadBand Light (BBL®) treatments to address pigmentation and redness for a comprehensive skin rejuvenation solution, as well as, Moxi. It can also complement injectable treatments for enhanced results.
With proper skincare and sun protection, Halo™ results can last for years. Maintenance treatments and a good skincare routine help sustain and enhance the benefits.
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